As a call center manager, it can feel like a neverending struggle to stay on top of call call center acronyms. It becomes like whack-a-mole. Once you’ve learned one call center acronym, another pops up. Each time, you’re left scouring the internet for the meaning of different set of letters. Well, the search ends here!
Below is a list of the most common call center acronyms. From call center software acronyms to telephony and more, this comprehensive list can serve as your go-to source when you are left scratching your head over a collection of letters.
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There you have it! Our comprehensive list of call center acronyms. Now you’ll have a reference when that next call center acronym comes your way.
If you are interested in the meaning of some of these acronyms, check out our blog for more information. If this post made you realize you are missing out on some key call center software features or functionality, click the button below for a live demo of the world’s leading cloud-based call center software solution.