about

A trusted and secure contact center solution.

Scalability Reliability Call Quality Security

Trust is in our DNA.

Talkdesk CX Cloud™ is a cloud contact center solution trusted by more than 1,800 businesses in 75 countries. Talkdesk’s industry-leading voice quality and security certifications keep your contact center safe from threats.

Performance you can trust.

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Global MOS - Voice quality

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Security and compliance certifications

Enterprise Class Security

Enterprise-class security.

Talkdesk holds more than 30 certifications to ensure your business and customer data are always secure and aligned with rigorous security frameworks and privacy laws.

Realtime Status Updates

Real-time status updates.

The Talkdesk Status website provides real-time information and transparency around service availability, performance, and security of Talkdesk.

Certification Iso

Confidence with Business Continuity

Talkdesk is the first and only cloud contact center platform to receive the ISO 22301 certification for Business Continuity Management. Our infrastructure and operations teams are available 24/7.

Partner Success Map

Guaranteed voice quality.

Talkdesk Global Communications Network™ (GCN) is designed to minimize latency and support optimal call distribution for crystal-clear conversations, backed by industry-leading MOS scores.

"Talkdesk’s status as a Leader is based in part on its innovative approach to providing customers with access to expanded functionality through a robust partnership ecosystem, growing market presence and strong customer satisfaction across a variety of aspects of product and support."

Gartner - CCaaS MQ North America 2019

Strategic Partners Agent Market Leading

CX Strategy for CX Success.

Talkdesk’s CX Strategy experts assist you every step of the way, building the business case, implementing, and elevating your customer experience.

Cloud Contact Center Industry

Trusted worldwide.

We’re proud of our customer reviews and high scores across all the major review websites, including Gartner Peer Insights, G2Crowd, and Salesforce AppExchange.

Customers love Talkdesk.

Rated 8.3 out of 10 based on 604 reviews and ratings onTrustRadius logo

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