Talkdesk is the Contact Center for Innovative Enterprises

Our Mission

When we started Talkdesk in 2011, our mission was to help organizations around the world build brand love and loyalty by delivering exceptional customer experiences. That mission remains as important today as it did a few years ago, allowing us to earn the trust and respect of more than 1,800 companies in 75 countries around the world, including brands like IBM, Acxiom, 2U, Trivago, and YMCA. But how? Talkdesk is a cloud contact center solution for the customer-obsessed. With enterprise-class performance and consumer simplicity, Talkdesk CX Cloud™ empowers you to adapt your contact center to the evolving needs of your customers and teams. The results? Increased productivity, higher customer satisfaction, more cost savings and great customer experience.