Contact Center Trends

14 Techniques to Provide Amazing Call Center Customer Service

14 Techniques to Provide Amazing Call Center Customer Service
by Shauna Geraghty

March 13, 2018

min read

How to Optimize Your Customer Support to Increase Revenue

This e-book discusses the essentials for optimizing customer support to increase revenue.

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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