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Introducing Talkdesk Workforce Management

Agent-centric and AI-infused

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Enterprise Cloud Contact Center

Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage.

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Innovative Enterprises Rely on Talkdesk

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"This idea of ‘customer excellence’ is not something we had, or even had the capability to provide, prior to Talkdesk."

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"With Talkdesk, I can focus on what is important to customers, instead of fighting with our phone system. Not having to worry about your technology is half the battle."

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"Talkdesk helps us address our liability and security concerns by allowing us to own and control our call recordings. No other solution offers this."

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The Total Economic Impact™ of Talkdesk Enterprise Cloud Contact Center

Learn How Talkdesk Enterprise Cloud Contact Center Delivered an ROI of 346%

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Gartner Names Talkdesk Visionary in 2018 CCaaS Magic Quadrant

Talkdesk Named a Visionary in 2018 Gartner Magic Quadrant for Contact Center as a Service, North America for Second Consecutive Year

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Solutions for Your Team

talkdesk for service

Take your contact center into the digital age with a modern cloud solution

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Talkdesk for Sales

Empower reps to sell smarter at every stage of the sales process

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Talkdesk AppConnect

Extend Talkdesk with innovative partner solutions

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Enterprise-Class Performance You Can Trust

SECURE

24/7

Security and data team

SCALABLE

Seconds to provision a new agent

RELIABLE

Global data centers

Experience the Cloud Contact Center for Innovative Enterprises

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.

Introducing Talkdesk IQ. AI so simple, all you see is results. Learn More

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Learn More About Our Product

Talkdesk for Sales Powers Inside Sales Teams

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

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Introducing Talkdesk Workforce Management

Agent-centric and AI-infused

Enterprise Cloud Contact Center

Innovative Enterprises Rely on Talkdesk

"This idea of ‘customer excellence’ is not something we had, or even had the capability to provide, prior to Talkdesk."

"With Talkdesk, I can focus on what is important to customers, instead of fighting with our phone system. Not having to worry about your technology is half the battle."

"Talkdesk helps us address our liability and security concerns by allowing us to own and control our call recordings. No other solution offers this."

The Total Economic Impact™ of Talkdesk Enterprise Cloud Contact Center

Gartner Names Talkdesk Visionary in 2018 CCaaS Magic Quadrant

Solutions for Your Team

Take your contact center into the digital age with a modern cloud solution

Empower reps to sell smarter at every stage of the sales process

Extend Talkdesk with innovative partner solutions

Enterprise-Class Performance You Can Trust

SECURE

SCALABLE

RELIABLE

Experience the Cloud Contact Center for Innovative Enterprises