OMNICHANNEL ENGAGEMENT | ORCHESTRATION & ROUTING

Orchestrate your customer’s omnichannel journey with Studio.

Orchestration And Routing

Smart and effective customer journeys. Simply designed.

Talkdesk Omnichannel Visual Flow Designer Point Click Publish Studio

Visual flow designer: Point, click, and publish.

Talkdesk Omnichannel Frictionless Studio

Frictionless omnichannel orchestration.

Talkdesk Omnichannel Pre Packaged Library Powerful Components Studio

Pre-packaged library of powerful components.

"Talkdesk Studio is an intuitive and powerful routing flow designer that allows companies to visually design customer journeys without code or expensive IT resources."

FROST & SULLIVAN 2019 BEST PRACTICES AWARD, CLOUD CONTACT CENTER - NORTH AMERICA

Talkdesk Omnichannel No Code Conversational Ai Studio

No code conversational AI.

Talkdesk Powerful Engine Studio

Powerful integration engine.

Studio capabilities.

Point, click, and publish
Speech recognition
Text-to-Speech
Modules
Functions
Queue management
Attribute-based routing
Virtual Agent
Talkdesk Customer EmployBridge

"With Talkdesk, we can easily make IVR changes on the fly without consulting a user manual. The ability to self-design and build intelligent workflows is making us more efficient, enabling us to serve more customers with less effort and faster than before."

DALE STURGILL, VP OF CALL CENTER OPERATIONS, EMPLOYBRIDGE

Customers love Talkdesk.

Rated 8.7 out of 10 based on 560 reviews and ratings on

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