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The only call center software you’ll ever need.

Start a free trial with any plan today, start seeing Talkdesk’s value tomorrow.

SMB Starter


Basic call center solution for small teams

Per agent per month, billed annually
Minutes sold separately


SMB Starter Features

3 to 10 agents

Basic call center functionality

Email support



Sophisticated platform for growing teams

Per agent per month, billed annually
Minutes sold separately


Professional Features

Up to 100 agents

Advanced contact center functionality

Omnichannel: Phone & SMS*

Up to 2 integrations with business apps

Email support

*Currently in beta



Customizable omnichannel platform for the enterprise

Per agent per month, billed annually
Minutes sold separately


Enterprise Features

Unlimited agents

Advanced contact center functionality

Omnichannel: Phone & SMS*

Unlimited integrations

Phone & email support

Custom storage of call recordings*

API access & support

Dedicated account manager

Service level agreement

*Currently in beta

Compare Plans

Standard Features SMB Starter Professional Enterprise
Unlimited Concurrent Calls
Comprehensive Contact History
Advanced Call Control
Warm and Blind Transfers
Call Queues
Call Dispositions and Notes
Personalized Greetings
Contact Importer
International Phone Numbers
Advanced Features SMB Starter Professional Enterprise
Individual and Group Voicemail
Voicemail Assignment
Voicemail Transcription
Call Recording
Call Monitoring
Call Barging
Conference Calling
Callback from Queue
Outbound Caller ID
Routing SMB Starter Professional Enterprise
Interactive Voice Response (IVR)
Skills-Based Routing
Automatic Call Distributor (ACD)
Bring Your Own Carrier
Integrations SMB Starter Professional Enterprise
Two-way Data Synchronization
Automated Workflows
Salesforce Integration
CRM Integrations
Helpdesk Integrations
Ecommerce Integrations
Chat Integrations
Integrations API
Reporting and Analytics SMB Starter Professional Enterprise
Email Notifications
Desktop Notifications
Historical Reporting
Talkdesk Live Real-Time Reporting
Customizable Reporting Thresholds
Customer Support SMB Starter Professional Enterprise
Knowledge Base
Email Support
Onboarding Coach
Dedicated Customer Success Manager
Phone Support
Service Level Agreement (SLA)

Frequently Asked Questions

How does the free trial work?

Once your trial is created, you can buy a phone number, or use your own, and start making and receiving calls immediately. Your trial comes with a $5 credit, which is good for 250 minutes of talk time.

What is an agent?

An “agent” is anyone in your company who will contact your customers or prospects using Talkdesk. You can add or remove agents at any time.

What phone numbers does Talkdesk support?

Talkdesk currently offers numbers for more than 50 countries across the globe. You can also port over your existing phone numbers. For a list of the countries we currently support, please refer to this Knowledge Base article.

How much does each interaction cost?

Every plan includes a free USA/Canada phone number. Incoming calls cost $0.02/minute and outbound calls $0.03/minute. Rates for international calls vary. Please contact for more information.

What happens when the trial ends?

Before your trial ends, you will receive an email explaining how you can keep your account active. If your trial expires, your account will be suspended and you will no longer be able to make or receive calls on your Talkdesk phone numbers.

What are my payment options?

We accept Visa, MasterCard, American Express and Discover cards. For other forms of payment, please contact

What if I want to cancel my subscription?

If you decide Talkdesk isn’t for you, please contact The cancellation will take effect at the end of your contract term.

Have more questions?


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Cloud-Based Call Center Software

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Talk to Sales 1-844-332-2859