Call Center Best Practices

What is Call Center Average Wait Time and 3 Ways to Reduce It

What is Call Center Average Wait Time and 3 Ways to Reduce It
by Chandler Galt

May 14, 2019

Call Center Best Practices

3 Ways to Optimize Your Contact Center in 2019

Chandler Galt

Chandler is the Head of Digital Marketing at Talkdesk. When he isn't working on the website and advertising campaigns, he loves to share contact center industry insights, trends, and best practices on the Talkdesk blog.

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