Contact Center Trends

What is Call Center Average Wait Time and 3 Ways to Reduce It

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What is Call Center Average Wait Time and 3 Ways to Reduce It
3 Ways to Optimize Your Contact Center in 2019

3 Ways to Optimize Your Contact Center in 2019

Taylor Johnson

Taylor is a Product Marketing Manager at Talkdesk. He lives in San Francisco and loves exploring the city looking for the best food in every neighborhood.