Employee Engagement

How contact center employee engagement can increase productivity and reduce agent turnover

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How contact center employee engagement can increase productivity and reduce agent turnover
Maximize your contact center performance with employee engagement

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Maximize your contact center performance with employee engagement

João Safara

João Safara has extensive experience in content production and management, and enjoys balancing that with people-driven initiatives such as supporting diversity and employer branding. In his free time, you can find João surfing through crime novels, relaxing at the nearest beach or imagining ways to create a more equal and positive society.