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Latest News.

In the News

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

In the News

New Talkdesk platform provides healthcare payers with AI and personalized service

In the News

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

In the News

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

In the News

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

In the News

Talkdesk wants to ensure a superior member experience

In the News

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

In the News

Industry Research : Talkdesk survey reveals the right prescription of AI and human support is vital to superior patient experience

Latest Press Releases.

Press Release

Talkdesk named Customer Experience Solution of the Year in 2026 RetailTech Breakthrough Awards

Press Release

Talkdesk wins gold in 2026 CMSWire IMPACT Awards for AI excellence

Press Release

Talkdesk clears regulatory path for German enterprises with BSI C5 certification

Press Release

Talkdesk ranked Leader in Overall Grid Reports for Customer Service Automation and Contact Center in G2 Spring 2026 Reports

Press Release

Talkdesk enables enterprises to confidently manage AI and human agents as one workforce

Press Release

Talkdesk Customer Experience Automation accelerates patient access with agentic AI orchestration

Press Release

Ellit Groups, Talkdesk partner to deliver contact center as a service and customer experience automation for healthcare service desks

Press Release

Talkdesk extends agentic AI with cross-system business workflow automation

VIEW PRESS RELEASES

Blog highlights.

Empowering remote support heroes with knowledge management

Customer Experience Trends

Empowering remote support heroes with knowledge management

By Pratik Salia

0 min read

How much is your contact center security policy costing you?

Information Security

How much is your contact center security policy costing you?

By João Safara

0 min read

Making remote an advantage for your contact center

Employee Engagement

Making remote an advantage for your contact center

Diogo Vasques

By Diogo Vasques

0 min read

Cash is king: Move to OpEx to keep cash on hand

Business Continuity

Cash is king: Move to OpEx to keep cash on hand

By João Safara

0 min read

Contacts.

Carlos Cano

Analyst Relations

[email protected]