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Contact center solutions for business process outsourcers.

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Giving you the business agility to support your clients with always-on customer support.

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Talkdesk CX Cloud™ offers the broadest portfolio of cloud contact center applications on a single platform. CX Cloud gives you an immediate competitive advantage in terms of speed, operational efficiency, agility, and cost-effectiveness.

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An end-to-end solution that includes IVR/ACD, Omnichannel, WFM, Call Recording, Mobile, Outbound, AI, and more on a single platform.

Win with the broadest product portfolio

Deliver fully integrated omnichannel customer support, including chat, email, social, and messaging apps.

Business continuity across every channel

Deploy in as little as 24 hours and ramp agents with an intuitive app that requires virtually no training.

Ramp with the fastest deployment time

Add or remove agents, update IVR menus, manage phone numbers and more with just a few clicks of a mouse.

Scale up and down with ease

60+ out-of-the-box integrations with top business tools and an integration builder to enable any integration in minutes.

Instant out-of-the-box integrations

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Our mission is to be the domain expert in scaling our customers’ contact center teams. CXTalent™ is a program in which we partner with a select number of BPOs to augment our technology with staffing resources, with a referral revenue share. We also provide a gig economy platform that connects job seekers with contact center employers. Interested in joining the team?

With CXTalent BPO partner program you can help our global customers scale their operations by delivering quality agents around the globe.

Expand to new markets

CXTalent gig economy platform is where job seekers meet hirers. Fulfill specific client needs while providing gig work for idle agents.

Tap into an instant pre-certified talent pool

Recent shifts in the marketplace have shown how remote work can be equally successful. I believe the CXTalent platform has arrived at the right time and will allow companies to up their CX game by harnessing the power of this open talent marketplace. We are really excited to partner with Talkdesk on this initiative.

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Talkdesk Named Best Practices Award Winner by Frost & Sullivan

Voice over VPN vs. Voice Over Cloud: A Side-by-Side Comparison

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Thanks - the Talkdesk Team.

Be among a select group of BPO partners to expand your business opportunities around the globe.

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Provide your business the agility to support your clients with always-on customer support with Talkdesk BPO call center solutions. Request a demo to learn more!

Contact center solutions for business process outsourcers.

Talkdesk for BPOs.

On-demand business agility.

Talkdesk for BPOs features.