Opentalk 2017: Building Trust between Customers and Startups

Opentalk

Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. How To Build Trust Between Customers and Startups: A Fireside […]

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AppConnect Partner Spotlight – Teleopti

Appconnect

For this month’s AppConnect Partner Spotlight, we’re delighted to be featuring Teleopti, a global provider of Workforce Management (WFM) software! Teleopti offers a world-class solution that is sophisticated and easy to use on AppConnect. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction […]

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Opentalk 2017: Empowering Customers by Design

Opentalk empowering customers by design

Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Empowering Customers By Design Session Host / Moderator: Su Ahn, […]

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Opentalk 2017: Fireside Chat with Doordash and TechCrunch

Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Fireside Chat with Doordash and TechCrunch Session Host / Moderator: […]

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Introducing Talkdesk Context for Mobile

Talkdesk Context

Talkdesk is proud to announce Talkdesk Context Mobile, part of the broader Talkdesk Context suite designed to provide up-to-the minute intelligence on customer self-service activity. Context Mobile is a contact center solution that provides real-time information about a caller’s mobile in-app activity to customer service agents, so they can immediately provide relevant and personalized support. […]

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