BLOG

Talkdesk Raises $100 Million, Largest Round Ever in Contact Center Industry

by Tiago Paiva October 3, 2018

How Lineten Reduced Average Wait Time from 2 Minutes to 18 Seconds with Talkdesk

Customer Win Aug 8, 2019

How Lineten Reduced Average Wait Time from 2 Minutes to 18 Seconds with Talkdesk

Why an Omnichannel Experience is Critical for Modern Contact Centers

Call Center Aug 6, 2019

Why an Omnichannel Experience is Critical for Modern Contact Centers

Dog Days of the Contact Center: 100% SLA – Caramel Advises You on How to Never Be Down

The Caramel Series Aug 2, 2019

Dog Days of the Contact Center: 100% SLA – Caramel Advises You on How to Never Be Down

Camm & Hooper Utilizes Talkdesk to Provide the Highest Level of Service to Deliver Amazing Events at Iconic Venues

Customer Win Jul 31, 2019

Camm & Hooper Utilizes Talkdesk to Provide the Highest Level of Service to Deliver Amazing Events at Iconic Venues

Stop Thinking About Your Contact Center as a Cost Center

Call Center Jul 30, 2019

Stop Thinking About Your Contact Center as a Cost Center

Dog Days of the Contact Center: Creating Customer Experiences That Other Humans Would Love

Life at Talkdesk Jul 26, 2019

Dog Days of the Contact Center: Creating Customer Experiences That Other Humans Would Love

What is CCaaS? A Brief History of Contact Center as a Service

Top-Rated SMTP2GO Moves to Talkdesk for Reliability and Cost Savings for Their Global Organization

Customer Win Jul 25, 2019

Top-Rated SMTP2GO Moves to Talkdesk for Reliability and Cost Savings for Their Global Organization

WeGoLook Delivers Exceptional Customer Experience with Talkdesk and Zendesk

Customer Win Jul 24, 2019

WeGoLook Delivers Exceptional Customer Experience with Talkdesk and Zendesk

The Agent Experience is Key to Improving the Customer Experience

Call Center Jul 23, 2019

The Agent Experience is Key to Improving the Customer Experience

Dog Days of the Contact Center: 5 Tips to Get More Contact Center Treats

Life at Talkdesk Jul 19, 2019

Dog Days of the Contact Center: 5 Tips to Get More Contact Center Treats

Indie Campers Drives Improved Customer Experience with Talkdesk and Salesforce

Customer Win Jul 17, 2019

Indie Campers Drives Improved Customer Experience with Talkdesk and Salesforce

What is Call Center Performance Management?

Call Center Best Practices Jul 16, 2019

What is Call Center Performance Management?

We use cookies to improve your browsing experience. More information. Ok