AppConnect Partner Spotlight – Teleopti

Appconnect

For this month’s AppConnect Partner Spotlight, we’re delighted to be featuring Teleopti, a global provider of Workforce Management (WFM) software! Teleopti offers a world-class solution that is sophisticated and easy to use on AppConnect. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction […]

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Opentalk 2017: Empowering Customers by Design

Opentalk empowering customers by design

Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Empowering Customers By Design Session Host / Moderator: Su Ahn, […]

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Opentalk 2017: Fireside Chat with Doordash and TechCrunch

Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Fireside Chat with Doordash and TechCrunch Session Host / Moderator: […]

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Introducing Talkdesk Context for Mobile

Talkdesk Context

Talkdesk is proud to announce Talkdesk Context Mobile, part of the broader Talkdesk Context suite designed to provide up-to-the minute intelligence on customer self-service activity. Context Mobile is a contact center solution that provides real-time information about a caller’s mobile in-app activity to customer service agents, so they can immediately provide relevant and personalized support. […]

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Austin Speakers for Designing Your Intelligent Contact Center Talkdesk Event

The final stop on our 2017 Talkdesk Road Show is Austin, Texas on Sept 13th! Don’t miss out on this chance to learn about the latest technologies that can help you increase customer satisfaction and improve agent engagement. This is a free opportunity to hear from industry thought leaders on how to create an intelligent, efficient […]

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