Talkdesk Announces AppConnect: The First Enterprise App Store

appconnect

San Francisco, CA — Talkdesk, the leader in cloud-based contact center solutions, today announced AppConnect, the first enterprise app store. The new app marketplace was designed with customers in mind at every step, giving contact center admins more power than ever to customize and manage their contact center technology. AppConnect is the latest innovation in […]

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Announcing Talkdesk AppConnect – The First Enterprise App Store

appconnect

As we kick off our second Opentalk Summit today, Talkdesk has a lot to celebrate. Not only are we welcoming more than 1,000 customer heroes to San Francisco, we’ve also recently hosted our 100 millionth phone call. But this company has always been one that puts engineering first, and our pride will never be in […]

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Celebrating 100 Million Talkdesk Calls

It’s taken five years, but we’ve reached a huge milestone at Talkdesk! Today, the 100 millionth Talkdesk call was made. With this huge milestone behind us and an incredible Opentalk Summit just weeks away, now is a great time to pause and take a look at what we’ve achieved with the first 100 million calls. […]

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What We’re Opentalking About

Opentalk

We’re less than a week away from celebrating the New Era of Customer Heroes at Opentalk 2017 in San Francisco! We have a fantastic lineup of speakers for this year’s summit and we’re thrilled to share the topics that they’ll be covering. This is just a teaser into the content we’ll be discussing at the […]

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Introducing: Talkdesk Sentiment

Talkdesk Sentiment

From its founding, Talkdesk has differentiated itself from its competitors by focusing first and foremost on the end customer. We know that delivering brilliant customer interactions is how forward-thinking brands and companies foster meaningful relationships with their customers. Our north star has always been our customers’ customers, and we’re happy to announce that this mission […]

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