Contact Center Trends

Virtual contact centers: How they operate and why they are the future

Lidia Tavares Dias
By Lídia Dias

0 min read

Virtual Contact Center
Running Virtual Call Center The Technical Challenges For It


Running a virtual call center: The technical challenges for IT

Lidia Tavares Dias

Lídia Dias

Lídia is a marketing content writer that has been writing about banking and technology for the last few years. She believes in better, human-like digital experiences. When not writing, she’s probably cooking for her kids or reading crime books and thrillers.