Call Center

Call Center Service Level

Call Center Service Level
by Shauna Geraghty

January 8, 2014

min read

2018 Talkdesk Contact Center KPI and Benchmarking Report

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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