Call Center

What is an ACD? What to Know About Automatic Call Distribution

What is an ACD? What to Know About Automatic Call Distribution
by Shauna Geraghty

April 18, 2017

Call Center

What is an ACD? What to Know About Automatic Call Distribution

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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