Call Center Best Practices

What is Call Center Shrinkage and How to Reduce It

What is Call Center Shrinkage and How to Reduce It
by Taylor Johnson

June 7, 2019

min read

5 Must-Haves for the 2019 Contact Center

Taylor Johnson

Taylor is a Product Marketing Manager at Talkdesk. He lives in San Francisco and loves exploring the city looking for the best food in every neighborhood.

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