Call Center Best Practices

What is Call Center Shrinkage and How to Reduce It

What is Call Center Shrinkage and How to Reduce It
by Chandler Galt

June 7, 2019

Call Center Best Practices

5 Must-Haves for the 2019 Contact Center

Chandler Galt

Chandler is the Head of Digital Marketing at Talkdesk. When he isn't working on the website and advertising campaigns, he loves to share contact center industry insights, trends, and best practices on the Talkdesk blog.

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