Call Center

Benefits of Computer Telephony Integration (CTI) in the Call Center

Benefits of Computer Telephony Integration (CTI) in the Call Center
by Shauna Geraghty

November 6, 2018

min read

Learn More About Talkdesk's CTI Software

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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