Choose how you view your data.
Leverage a combination of pre-built and fully customizable reports, dashboards, and metrics, to track virtually any measure with just a few clicks.
"We found that with Talkdesk, we had access to the data we needed and the agility to utilize its full potential."
Bill Burch, Vice President of Customer Service
Talkdesk Explore features.
Pre-built reports and dashboards
Leverage a library of pre-built reports and dashboards to quickly drill down into the most relevant insights.
Create reports and dashboards
Create fully customized reports and dashboards with just a few clicks, not code.
Use Explore Functions to mix and blend more than 900 metrics and dimensions to define, calculate, and report on virtually any measure.
Build, schedule, and deliver any report to the right audience on a tailored cadence.
Optimize customer journeys with advanced pre-queue and IVR metrics and enrich conversations with topic analysis.