One-click Integrations With Your Business Tools
Talkdesk compiles information from your company’s CRM, Helpdesk, back office solutions, Facebook, Twitter and LinkedIn. With readily available, relevant information, Talkdesk will increase your company’s productivity, eliminate omission of information and improve the customer experience.
Optimize your company’s workflow by eliminating the redundant action of opening and searching through multiple systems with the customer on the phone.
Talkdesk’s Integrations API:
It allows companies to integrate with any back-office application. The information displayed when the customer calls can be customized to suit your business needs, providing opportunities to upsell, increase conversion rates and close more sales.