HEALTHCARE & LIFE SCIENCES

Make the Patient Experience Easy

Talkdesk personalizes the patient experience by providing healthcare call centers with unified patient information in one platform and the ability to proactively engage patients in their preferred channel.

Simplify the Vaccine Administration Process

Simplify your COVID-19 vaccine administration and communication processes. With Talkdesk, providers and pharmacies can simplify and accelerate patient access to the vaccine with better customer service and a seamless experience. Go live in as little as 24 hours.

96%

Customer service is the #1 source
of patient complaints

80%

Patients select providers based
on ease of access to care

70%

Healthcare consumers prefer
digital health solutions

More Patient-centric Care

Deliver a consumer-centric and personalized experience by proactively communicating with healthcare consumers on their terms.

Drive Business Value

Streamline and synchronize the patient journey to ease access to care and generate greater patient lifetime value.

Improve Clinical Outcomes

Proactively enable patients to obtain the care they need, when they need it. Help promote better clinical outcomes by easing access to medical services through proactive communications.

Experience the Cloud Contact Center for Innovative Enterprises

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.

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