INTEGRATIONS | SLACK
Optimize your service operations with Talkdesk Slack Connector.
![Slack](/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2020%2F04%2F22073551%2F1_7_0_Slack.jpg&w=3840&q=50)
![Slack Integration Get Real Time Alerts](/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2021%2F04%2F13085434%2Fslack-integration-get-real-time-alerts-1740x1160.png&w=3840&q=50)
Get real-time alerts.
Respond quickly to changing contact center conditions with customizable Slack alerts. Choose from a wide variety of triggers related to workforce management, agent coaching, the customer experience, and more.
![Slack Integration Notify Agents Instantly](/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2021%2F04%2F13085440%2Fslack-integration-notify-agents-instantly-1740x1160.png&w=3840&q=50)
Notify agents instantly.
Streamline your internal contact center communications by sending custom Slack notifications to relevant agent groups directly from Talkdesk Live™. Filter by ring group or agent status to ensure the right agents are getting the right messages.
![Slack Integration Provide Answers Faster](/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2021%2F04%2F13085427%2Fslack-integration-provide-answers-faster-1740x1160.png&w=3840&q=50)
Provide answers faster.
Ask supervisors or team members for help while on a call by sending a Slack message and call barge link directly from within the Talkdesk interface. Get the answers you need without placing customers on hold.
![Seamless Support Agent Desktop](/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2F2021%2F04%2F25075016%2Fseamless-support-agent-desktop-1740x1160.png&w=3840&q=50)
Coaching simplified.
Improve agent performance by coaching live calls via Slack. Send agents words of encouragement or provide valuable guidance directly from the live call monitoring panel in Talkdesk for a seamless coaching experience.