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Deliver on your timeline with Flexible Deployment options.

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Take advantage of Talkdesk’s Flexible Deployment options to preserve your infrastructure investments. Deploy a contact center that suits your unique requirements and move to the cloud at your own pace.

Move to the cloud. Transform your business.

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Bring your preferred carrier to Talkdesk CX Cloud.

BYOC

Choose your storage deployment model.

Hybrid Cloud

Select your cloud location.

Regional Cloud

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Gain the benefits of a leading cloud-native contact center solution with Talkdesk CX Cloud, while maintaining your existing telephony infrastructure and carrier relationships.

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Preserve your investment while  transitioning to the cloud.

Our on-premises system was ancient, we really needed a modern solution that could handle our customer interactions.

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Hybrid Cloud allows you to take full advantage of a multi-tenant public cloud solution while adhering to your internal security and IT requirements through the private cloud.

This will give companies a taste of what is possible with cloud with no disruption, allowing them to see the value to migrate completely to Talkdesk from Avaya and Cisco over a period of time.

With Regional Cloud, you pick your cloud location to stay compliant with local or industry data regulations and customer requirements.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

For customer outreach, quality assurance is important and call quality is excellent.

Our contract with Five9 was finishing and we found a modern alternative which is much easier to use, which has a nice and easy interface, and which automatically connects with Salesforce. These differences were ones of the most important in the decision of changing the product for our daily work. Talkdesk is a great product for customer service.

I am sure there are many VOIP programs out there (we have tried 3 so far), but Talkdesk is here to stay. The integration with Salesforce, and the possibility and ease with which managers can listen to calls for quality reviews, offers everyone in my small office enough peace of mind about our work processes.

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Customer Service Continuity: Three Key Advantages of Cloud Transformation

Get Your Contact Center Privacy Right: GDPR, CCPA AND You

Cloud Contact Center Buyer’s Kit

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Take advantage of Talkdesk’s flexible deployment options to preserve your infrastructure investments. Embrace the Cloud. Transform Your Business.

Deliver on your timeline with Flexible Deployment options.

Move to the cloud. Transform your business.

Flexible Deployment options.

BYOC

Hybrid Cloud

Regional Cloud

Preserve your investment while transitioning to the cloud.

"Our on-premises system was ancient, we really needed a modern solution that could handle our customer interactions."

Get the best of both clouds.

"This will give companies a taste of what is possible with cloud with no disruption, allowing them to see the value to migrate completely to Talkdesk from Avaya and Cisco over a period of time."

The cloud that goes wherever you need.

Customers love Talkdesk.