PRODUCTS | EMPLOYEE COLLABORATION
Extend service beyond the contact center with employee collaboration.
Extend customer service beyond the contact center to improve customer experiences.
A better customer experience. Together.
Extend customer service beyond the contact center by connecting each team member with the rest of the organization. By orchestrating talent and promoting knowledge sharing across the company, you can use team collaboration to achieve critical customer outcomes and drive loyalty.
Bring tools and people together to deliver better customer experiences. Talkdesk integrates your contact center, phone system, and collaboration tools for seamless communication between departments, teams, and employees.
Rich customer insights.
Easily share contact center customer insights across your organization. Drive product, service, and go-to-market strategy with real-time relevant data.
Customers love Talkdesk.
Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.