Press Releases

Press Release Feb 16, 2021

Seven out of 10 patient experience professionals identify contact center as a high priority and strategic asset

Press Release Feb 2, 2021

Krucial Staffing selects Talkdesk CX Cloud to process up to one million calls per day, advance its COVID-19 response operations

Press Release Jan 28, 2021

Talkdesk Alert: Talkdesk first to earn ISO 27701:2019 security certification

Press Release Jan 26, 2021

Talkdesk announces Small Business Lending Solution and Talkdesk Vaccine Administration Solution to support COVID-19 relief and recovery

Press Release Jan 19, 2021

Talkdesk wins 2021 Innovation Award from Business Intelligence Group

Press Release Jan 12, 2021

Talkdesk broadens machine learning capabilities with Amazon Web Services Contact Center Intelligence

Press Release Jan 6, 2021

Talkdesk earns three TrustRadius awards for customer support, feature set and usability

Press Release Jan 5, 2021

Talkdesk launches Cloud Contact Center Buyer’s Kit, crucial decision-making tools in one comprehensive resource

Press Release Dec 17, 2020

Talkdesk Alert: Talkdesk joins the AWS Partner Network

Press Release Dec 15, 2020

Talkdesk leads G2 Winter 2021 with highest G2 Scores, more categories than any other CCaaS provider

Press Release Dec 9, 2020

Clearly sees prescription for remote customer service operations with Talkdesk CX Cloud

Press Release Dec 8, 2020

Talkdesk research reveals two-thirds of financial services and insurance customers say one bad experience dilutes brand loyalty

Press Release Dec 2, 2020

Telecommunications leader Tigo selects Talkdesk CX Cloud to support its expansion in Guatemala

Press Release Nov 24, 2020

Talkdesk Alert: Talkdesk to overhaul customer experience in financial services and healthcare with addition of industry thought leaders

Press Release Nov 17, 2020

Rectangle Health selection of Talkdesk pays off in customer service efficiency gains

Press Release Nov 13, 2020

Talkdesk for Sales Powers Inside Sales Teams

A Word From Our CEO: Series C Funding