Call Center

What is CCaaS? A Brief History of Contact Center as a Service

What is CCaaS? A Brief History of Contact Center as a Service
by Chandler Galt

November 26, 2018

Call Center

2018 Gartner CCaaS Magic Quadrant Report

Chandler Galt

Chandler is the Head of Digital Marketing at Talkdesk. When he isn't working on the website and advertising campaigns, he loves to share contact center industry insights, trends, and best practices on the Talkdesk blog.

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