Build low-code custom integrations in minutes.
Connections capabilities.
Flexible connector
Rapidly connect any app, system, data source, or device—in the cloud, on premises, or hybrid—using a public-facing API in a few easy steps.
Self-service
Harness an integration framework that truly scales. Build and deploy integrations with fewer technical resources, reducing your costs.
Enterprise-grade automation
Trigger alerts and process automation throughout your technology stack to drive operational efficiency.
Seamless integrations. Seamless customer experiences.
Talkdesk Connections™ is a simple custom integration builder that allows users to quickly integrate Talkdesk and third-party systems using low-code capabilities, for those systems not part of Talkdesk’s out-of-the-box integrations library.
Integrations made easy.
Easily connect Talkdesk with third-party systems without the need for development or additional integration software. Embed Talkdesk components in any system with Talkdesk Embedded.
Know your customers.
Fetch context from external systems to build a multidimensional view of each customer and equip agents with all the information they need to drive rapid resolution.
"Talkdesk CX Cloud™ and Connections brings the power of integration and platform as a service into a single offering that ensures the reliable and secure integration of technologies to enable a high quality customer experience with a strong return on existing technology investments."
Mark Smith CEO & Chief Research Officer, Ventana Research
Save time and effort.
Automatically execute actions in external systems with Connections. Use outbound, transfer, or other events to trigger automations and set up configuration filters to further fine-tune when automated actions take place.
Swiftly integrate with other systems.
Integrate at lightning speed using a low-code, web-based interface, and simple configurations to quickly connect, test, and deploy.
