Stay on top of changing contact center conditions by delivering agents real-time alerts and notifications directly in Microsoft Teams.
Easily set up and leverage pre-built and customizable contact center alerts.
Quickly notify agents of changing contact center conditions directly in Microsoft Teams.
Get started with Talkdesk for Microsoft Teams in a matter of minutes with a few simple clicks.
I think that Talkdesk is brilliant for a lot of reasons. I love how easy it is to access information and listen to phone calls as that helps with our Quality Assurance. I have found, however, that the sound quality can be a bit sketchy but if I turn my phone to airplane mode it can really help!
Talkdesk is perfect for your customer services team. Great management tools and functionality does ensure workflow is evenly distributed across your team. The dashboard shows great performance metrics great for analysis and performance management. Very easy to use. Highly recommend
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.