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SELF-SERVICE EXPERIENCE | AUTHENTICATION
Quickly perform customer authentication with Identity.
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Fast and secure authentication with voice biometrics.
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Leverage risk scoring to understand which phone numbers are a potential risk.
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Benefits of Talkdesk Identity.
Faster authentication
Stronger identity validation
Eliminate fraudsters
Seamless Studio integration
Customer authentication FAQs.
What is customer authentication?
What is secure customer authentication?
Related resources.
Datasheet
Talkdesk Guardian
Guide
Security checklist: Hybrid contact center
White Paper
Working From Home Drives the Need for Better Contact Center Security
Information Security
Mitigate security threats in your contact center
By
Jennifer Bonacci
Jun 1, 2021
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