Today’s consumers expect quick and personalized service whenever and wherever they contact you. Whether you’re serving patients or policyholders, students or shoppers, you need a comprehensive and fully integrated contact center solution. Talkdesk is a cloud-based AI-driven suite of applications that can help you accelerate business processes, boost performance, and enable a customer experience strategy (without breaking a sweat).
Talkdesk solves problems and delivers outcomes for all types of industries. Our solutions are vetted by leading brands who depend on Talkdesk for simplicity, security, reliability and rapid innovation. An open, extensible platform means you can quickly connect Talkdesk to other systems for a unified tech stack.
Talkdesk offers affordable solutions for nonprofits and growing businesses, as well as advanced solutions that meet highly sophisticated and strategic enterprise needs. Regardless of your company size, you can expect cutting-edge technology delivered in simple-to-use tools. All our customers are important to us. That’s why guaranteed reliability, high-touch support and limitless scalability is included with each and every deployment.
Every contact center is unique. Whether your operations are service-, sales-, or support-focused, we recognize that your needs are different. That’s why Talkdesk offers comprehensive out-of-the-box functionality combined with flexibility. Choose your cloud deployment; customize your reporting; instantly integrate. Talkdesk gives you complete control to create the contact center solution that’s right for you.
ACD
IVR
Routing Designer
Agent Desktop
Mobile
Dialer
Learn More
Salesforce
Zendesk
Slack
ServiceNow
Microsoft Dynamics
Learn More
AppConnect Marketplace
APIs & SDKs
Self-Service
xConnect
Hybrid Spaces
Security & Compliance
Talkdesk iQ (AI)
Learn More
Workforce Management
Quality Management
Call Recording
Speech Analytics
Performance Management
Desktop Analytics
Learn More
Agent Assistance
Supervisor Assistance
Customer Assistance
Learn More
Email, Messaging & Chat
Social Listening
Learn More
Live
Explore
Benchmark
Learn More
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.
