Talkdesk Agent Workspace for better visibility.

Omnichannel Agent Experience Agent Desktop

Exceptional customer experiences start with exceptional agent experiences.

Workspace Consistent Experience

A one-stop shop for customer conversations.

Omnichannel Agent Experience Workspace Unparalleled Agent Productivity

Unparalleled agent productivity.

Omnichannel Agent Experience Workspace Single Pane Of Glass

Intuitive, personalized interfaces.

"I can add an agent in 15 seconds, and there is no learning curve. We already hire agents who want to provide an excellent customer experience. They don’t have to waste time thinking about how to use Talkdesk. It just works."

Megan Hamilton Customer Service Manager, Zumiez

Omnichannel Agent Experience Quick Setup Salesforce

Integrate and automate your CX workflows.

Omnichannel Agent Experience Workspace Accessible Everywhere From Any Device

Optimized for a distributed workforce.

Agent Workspace features.

Digital Engagement
Unified Interface
Contact Management
Voicemail Management
Activity History
Warm and Blind Transfers
Conference Calls
Custom Tabs
Language Selector
Notification Center

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