Talkdesk Workspace for accelerating customer service.

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Talkdesk Workspace™ unifies all your CX applications and data on a “single pane of glass,” and allows you to create the ideal interface for every role in the contact center &#8211; agent, supervisor, or administrator. Improving the customer experience starts with improving the employee experience. Personalize the Talkdesk interface to match your company’s unique needs and speed time to resolution, build stronger relationships, and create more opportunities.

Personalize the interface to make work easy.

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Access <a href="https://www.talkdesk.com/cloud-contact-center/" target="_blank" rel="noopener">CX Cloud™</a> applications, <a href="https://www.talkdesk.com/cloud-contact-center/integrations/" target="_blank" rel="noopener">integrations</a>, and <a href="https://appconnect.talkdesk.com/" target="_blank" rel="noopener">AppConnect™</a> solutions in one window for a unified experience that accelerates resolution time and boosts productivity.

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Organize essential information and actions to minimize complexity, and empower employees with multi-language and accessibility features.

Reduce learning time and promote adoption with a consistent, familiar experience between channels, applications and integrations.

Login from a browser or via an easy-to-install desktop client with single sign-on. Extend customer service to on-the-go workers with mobile Workspaces optimized for smartphones and tablets.

Alert users of recent events through a centralized notification feed.

Notification center

Let your employees personalize their Workspace with their language of choice.

Language selector

Stay on track with always-on-top functionality that makes the Workspace simple to resize and move.

Responsive design

Customize the UI to the user&#8217;s taste and role while maintaining the intuitive layout and structure.

Custom themes

features

Talkdesk again leads G2 Spring 2021 with highest G2 Scores, more reports than any other CCaaS provider.

How to build a compelling business case for a cloud contact center

Contact center customization when it matters most

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Experience the modern cloud contact center platform for every industry.

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Make work easy and accelerate customer service with Talkdesk Workspace. Unify all your CX applications & data on a “single pane of glass".

Talkdesk Workspace for accelerating customer service.

Personalize the interface to make work easy.

“Single pane of glass.”

Personalized interfaces.

Consistent omnichannel experience.

Accessible everywhere, from any device.

Talkdesk Workspace features.