Customer Stories

USE CASE

Support

INDUSTRY

Travel, Recreation and Leisure

INTEGRATION

Zendesk

KEY METRIC

Greater Service level Insight

"Implementing Talkdesk at HotelTonight has helped us to have greater insight into the service level, even on an hourly basis. It makes it easy for our team to improve our service level at a macro level."

Emily Donohoe, Training Specialist, HotelTonight

Watch Customer Story

HotelTonight is able to onboard new agents onto Talkdesk within an hour and leverages the integration with Zendesk to improve agent efficiency and deliver amazing customer experiences.

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