Customer Stories

Customer Hoteltonight Logo

USE CASE

Support


INDUSTRY

Travel & Hospitality


INTEGRATION

Zendesk


KEY METRIC

Greater service level Insight


"Implementing Talkdesk at HotelTonight has helped us to have greater insight into the service level, even on an hourly basis. It makes it easy for our team to improve our service level at a macro level."

Emily Donohoe, Training Specialist, HotelTonight

Watch customer story.

Watch customer story.

HotelTonight is able to onboard new agents onto Talkdesk within an hour and leverages the integration with Zendesk to improve agent efficiency and deliver amazing customer experiences.