Artificial Intelligence

How chatbots are changing—and improving—customer service

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How chatbots are changing—and improving—customer service
The inner circle guide to AI, chatbots, and machine learning

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The inner circle guide to AI, chatbots, and machine learning

Nuno Brito

Nuno Brito

Nuno started writing for blogs in 2009. He has extensive experience researching and writing about contact center best practices and customer experience. Nuno loves emerging tech trends such as AI and machine learning. When he's not having fun exploring content writing, you can find him at the beach.