AI & Knowledge

Customer Assistance

With chatbot builder you can automate the most repetitive tasks and let agents focus on delighting customers

Self-Service Has Never Been Better

When your customers have questions or issues to be resolved, they don’t always want to wait to talk to an agent. Chatbots provide fast resolution for happier customers and lower operating costs.

Reduce Contact Center Costs

Deflect customers who have routine requests away from live agent support and to self-service for up to a 60% savings on your support costs.

Improve Efficiency and CSAT

No one likes waiting. Chatbots are always available, they’re instantaneous, and they significantly improve response time, first contact resolution, and customer satisfaction.

"Chatbot conversations will deliver $8 billion in cost savings by 2022."

Juniper Research

Build Chatbots with Ease

With chatbot builder, non-technical users can build multiple chatbots with easy configuration and no coding.

Hear Why Our Customers Love Talkdesk

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Experience the Cloud Contact Center for Innovative Enterprises

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.

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