Request a free trial from the Talkdesk website. Once you receive your confirmation email, click the link and create an account.
With your complimentary $5 Talkdesk credit, purchase a new phone number for the country and area code of your choice. Pick from over 41 countries!
Click the “Add Agents” link to give your team access to Talkdesk. Simply enter their name and email address and they will be sent an invitation.
Now that your call center has agents, assign each to their appropriate ring group. You can then customize your IVR system with the dropdown menu and text-to-speech prompts.
Test out your new call center by using the in-browser keypad to place a call. Once the call is over, you can select a disposition code and add a note to the call log.
Request a free trial and we will help you create your call center today, complete with CRM integrations and settings configuration.