"To achieve the level of patient engagement in today’s modern healthcare landscape, providers must move beyond traditional call center support built solely around live-agent communication and interactive voice response. Talkdesk Healthcare Experience Cloud breaks through in this area, empowering healthcare consumers to engage with providers more efficiently – whenever, wherever, and however they choose – while also helping to eliminate the fragmented nature of the patient experience by leveraging true omnichannel technology. Congratulations to the Talkdesk team on being our choice for the ‘Best Patient Relationship Management Solution."
James Johnson Managing Director at MedTech Breakthrough