The contact center solution built just for healthcare.
Talkdesk Healthcare Experience Cloud™ helps organizations create synchronized, personalized, and radically convenient experiences for healthcare patients, members, and caregivers.
Deliver a differentiated patient journey.
Talkdesk Healthcare Experience Cloud for Providers is a connected, intelligent, and intuitive solution for reimagining the patient experience. With EHR integrations and workflows, and actionable insights — all powered by Talkdesk AI — providers can realize value faster while positively impacting patient interactions.
Trusted by leading innovators in patient experience.
Natively integrated with major EHRs.
Deliver convenient self-service without sacrificing personalization.
Leverage AI and automation for smarter, easier touchpoints across voice and digital channels.
- Next-generation chatbot capabilities.
Medical-grade speech-to-text and natural language processing (NLP) for seamless, conversational self-service.
- Data-driven prediction and personalization.
AI-powered content recommendations leveraging powerful integrations.
- Ready-to-launch workflows.
Automation that’s designed to improve patient access and streamline key actions.
“Healthcare Experience Cloud helps healthcare organizations address customer requirements and exceed expectations by ensuring a positive patient experience. The robust solution also improves employee retention while delivering better patient outcomes.”
Alpa Shah, Global Vice President, CX practice at Frost & Sullivan
“Talkdesk Healthcare Experience Cloud breaks through…empowering healthcare consumers to engage with providers more efficiently – whenever, wherever, and however they choose – while also helping to eliminate the fragmented nature of the patient experience by leveraging true omnichannel technology.”
James Johnson, Managing Director at MedTech Breakthrough