Elevate your customer service experience by leveraging intelligent routing, contextual customer data, CSAT, actionable reporting and much more on an enterprise-class, modern cloud contact center platform.
Say goodbye to clunky, frustrating user experiences and coding.
Delight your agents with an intuitive, consumer-grade UX and make your contact center agile by easily configuring IVR and routing with clicks, not code, as your business needs change.
Get started with Talkdesk in days and extend capabilities with over 30 integrations and innovative AppConnect apps for advanced reporting, voice analytics, WFO, WFM, video, co-browsing and much more.
"Information security is Cognosante’s number-one goal. Talkdesk helps us address our liability and security concerns by allowing us to own and control our call recordings. No other solution offers this."
Michael Zurat, Director of Engagement Solutions at Cognosante