SOLUTIONS BY CONTACT CENTER TYPE

Talkdesk for Service.

A next-generation cloud contact center platform to help your service team deliver unmatched customer experience.

Talkdesk for Service.
Enterprise-class capabilities.

Enterprise-class capabilities.

Elevate your customer service experience. Leverage intelligent routing, contextual customer data, CSAT, actionable reporting, and much more with an enterprise-class, cloud contact center platform.

Consumer-grade usability.

Consumer-grade usability.

Say goodbye to clunky, frustrating user experiences and coding.

Delight your agents with an intuitive UX and make your contact center agile by easily configuring IVR and routing. With clicks, not code.

Easy extensibility.

Easy extensibility.

Extend Talkdesk capabilities with over 30 integrations and innovative AppConnect apps for advanced reporting, voice analytics, WFO, WFM, video, co-browsing, and much more.

"Information security is Cognosante’s number-one goal. Talkdesk helps us address our liability and security concerns by allowing us to own and control our call recordings. No other solution offers this."

Michael Zurat, Director of Engagement Solutions, Cognosante

Cognosante's success with Talkdesk.

19%

CSAT improvement

20%

Agent productivity improvement

23%

Wait time reduction.

Experience the cloud contact center for innovative enterprises.

Request a free demo. We will help you create your contact center. Today.

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