Service customer needs on any communication channel and move seamlessly from one channel to another within a single interaction. Agents have quick access to customer profile information, ensuring a responsive, personalized experience.
FROST & SULLIVAN BEST PRACTICES AWARD, Product Line Strategy Leadership 2019
Gain a complete understanding of your team’s performance with centralized reporting across all digital channels.
2017 Dimension Data Report
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.