Mobile-ready to work from anywhere.
Talkdesk Conversations Mobile App™ is a native mobile contact center that puts the power of Talkdesk in an agent’s phone, tablet, or smartwatch. Equip your teams with real-time customer information and tools to provide an excellent customer experience wherever they go.
Seamless CX in every scenario.
Respond to fluctuating call volumes in real-time by using Conversations Mobile App for remote work, part-time, and after-hours scenarios. Extend customer service beyond the call center by using Conversations Mobile App for field technicians, outside sales, or location-based workers, so they can deliver great customer experiences on the go.
Seamlessly connect to critical information.
Conversations Mobile App integrates with your favorite CRM and applications like Salesforce, Zendesk, Slack, Zoom, and more, providing agents with quick access to customer context, plus time-saving automation.
"The Mobile App is perfect for team members who work between different locations, such as our London office and off-site warehouse. It enables them to take calls and effectively go about their day, whilst still capturing the call data."
Stay in the know.
Conversations Mobile App keeps track of every conversation, so you can stay on top of key performance metrics. Reporting options are designed to help you better manage remote teams and optimize the customer experience.
Conversations Mobile App features.
In-app access to all your essential contact center tools including disposition and call notes.
Get easy access to customer context, plus time-saving automation with your CRM system.
Enable Siri assistance for extra mobility when placing calls and changing statuses.
Single sign-on authentication
Seamlessly and securely login with a Talkdesk ID or using single sign-on authentication.
Already a Talkdesk customer?
Learn how to use Talkdesk Conversations Mobile App for your business.