Empower agents to deliver exceptional CX with Agent Workspace™.
Talkdesk Agent Workspace unifies all the CX applications and information agents need on a “single pane of glass”, empowering them to work more efficiently and effectively. It’s accessible from anywhere on any device, strikingly intuitive to use, and designed to deliver personalized customer experiences that build loyalty and drive revenue.
Warch our Talkdesk Agent Workspace product demo to learn how you can:
- Manage all voice and digital conversations as well as provide direct access to all vital CX applications and data on a single screen.
- Organize and customize Agent Workspace by easily adding new cards and tabs.
- Seamlessly transition live interactions, manage voicemails, complete after-call works, trade shifts, and request coaching from supervisors.
