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Talkdesk CXTalent™ helps you add certified customer experience (CX) talent that fits your needs through our curated network of top Business Process Outsourcers (BPOs). Whether you’re hiring 1 person or 1,000, CXTalent gives your business options to hire expert help and reduce overhead costs, while quickly scaling to meet your customers’ demand.

Build your best teams with help from Talkdesk.

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Consult with our dedicated CXTalent team to craft your customer experience staffing strategy. We’ll work with you to determine your goals, pair you with the perfect BPO partner, and ensure you get white-glove service at a preferred rate.

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I found it very easy to install and get going with what we needed in our job roll. There were about 40 of us and all interaction was smooth

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

We looked at a few different products and narrowed it down to TalkDesk and Five9. After a closer review of what both had to offer, we made the decision to go with TalkDesk. I'm glad we did.

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

Our contract with Five9 was finishing and we found a modern alternative which is much easier to use, which has a nice and easy interface, and which automatically connects with Salesforce. These differences were ones of the most important in the decision of changing the product for our daily work. Talkdesk is a great product for customer service.

Talkdesk allows us to select different outbound numbers when contacting different people, which is super helpful and allows for a consistent experience.

I am sure there are many VOIP programs out there (we have tried 3 so far), but Talkdesk is here to stay. The integration with Salesforce, and the possibility and ease with which managers can listen to calls for quality reviews, offers everyone in my small office enough peace of mind about our work processes.

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Thanks - the Talkdesk Team.

Submit this form to schedule a meeting with our dedicated team for free. We will help you craft your CX staffing strategy and work with you to find the right plan or partner to achieve your customer experience goals.

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Get started building your best teams with Talkdesk CX Talent. Hire expert help while reducing overhead and scaling to meet customer demand. Hiring made easy.

Talkdesk CXTalent.

Build your best teams with help from Talkdesk.

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