Call Center

5 Steps to Handling an Angry Caller in Your Call Center

5 Steps to Handling an Angry Caller in Your Call Center
by Shauna Geraghty

January 27, 2017

min read

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Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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