Call Center Monday January 27, 2014

5 Steps to Handling an Angry Caller in the Call Center

Looking to take your performance to the next level?

Check out these eight habits that every successful support professional needs to develop now.

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.