Talkdesk for Service

Next-generation cloud contact center platform for the digital age

Enterprise-Class Capabilities

Elevate your customer service experience by leveraging intelligent routing, contextual customer data, CSAT, actionable reporting and much more on an enterprise-class, modern cloud contact center platform.

Consumer-Grade Usability

Say goodbye to clunky, frustrating user experiences and coding.

Delight your agents with an intuitive, consumer-grade UX and make your contact center agile by easily configuring IVR and routing with clicks, not code, as your business needs change.

Easy Extensibility

Get started with Talkdesk in days and extend capabilities with over 30 integrations and innovative AppConnect apps for advanced reporting, voice analytics, WFO, WFM, video, co-browsing and much more.

"Information security is Cognosante’s number-one goal. Talkdesk helps us address our liability and security concerns by allowing us to own and control our call recordings. No other solution offers this."

– Michael Zurat, Director of Engagement Solutions at Cognosante

19%

CSAT Improvement

20%

Agent Productivity Improvement

23%

Wait Time Reduction

Experience the Most Innovative Cloud Contact Center Platform

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration

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