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EBOOK

Talkdesk for Sales Powers Inside Sales Teams

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EBOOK

The Cloud Customer Experience: Moving away from Legacy Contact Center Providers

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Customer Stories

Cognosante

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Talkdesk for Sales

Empower your inside sales team to convert more leads to customers

Sell More, Search Less

A strong inside sales team is the lifeblood of any company, yet only 33% of inside sales rep time is spent actively selling. With Talkdesk for Sales, inside sales teams can handle more calls, have more productive outcomes and get the coaching they need to close more business.

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Have More Conversations

Notoriously low connect rates make it hard to reach potential buyers. Power dialing with Callbar® increases inbound and outbound call throughput so reps have the most opportunities to engage with prospects.

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Convert More Leads

Using advanced voice analytics, Talkdesk for Sales identifies key conversation points such as competitor mentions, common objections and more. Managers can use this data to pinpoint coaching opportunities and identify which pitches are delivering the best results.

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Talkdesk for Sales Features

Callbar®

Provide reps with more freedom and unified access to CRM and sales tools

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Power Dialer

Increase connect rates for outbound prospecting by automatically placing calls

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Voicemail Drop

Select a pre-recorded voicemail to leave in prospects’ inboxes

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Local Presence

Use a local number when calling prospects to increase answer rates

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Web-to-Call

Automatically place prospects in your call queue after they fill out a webform

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Outbound Caller ID

Manually select the best phone number displayed on caller ID for each call

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Intelligent Routing

Use Salesforce data to identify the prospect and route them to the right rep

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Call Recording

Listen to conversations and identify coaching points for rep training

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Voice Analytics

Leverage AI to identify successful calls and scale learnings across the team

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Click-to-Call

Click on any phone number to automatically dial it in Callbar®

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Salesforce Integration

All contact data, call logs and more are automatically synced into Salesforce

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Granular Reporting

Get actionable insights with dozens of prebuilt reports and Salesforce dashboards

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"Information security is Cognosante’s number-one goal. Talkdesk helps us address our liability and security concerns by allowing us to own and control our call recordings. No other solution offers this."

MICHAEL ZURAT, DIRECTOR OF ENGAGEMENT SOLUTIONS AT COGNOSANTE

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Ebook

10 Habits Sales Professionals Need to Develop

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Webinar

5 Reasons to Ditch Your On-Prem Call Center in 2018

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Ebook

Inside Sales Technology Evaluation

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Experience the Cloud Contact Center for Innovative Enterprises

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.

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