Call Center Best Practices

15 Effective Tips for Training Call Center Agents

15 Effective Tips for Training Call Center Agents
by Shauna Geraghty

July 23, 2017

Call Center Best Practices

How to Increase Call Center Agent Productivity

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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