Call Center Best Practices

15 Effective Tips for Training Call Center Agents

15 Effective Tips for Training Call Center Agents
by Shauna Geraghty

July 23, 2017

Call Center Best Practices

Workforce Strategy - How AI Can Make Every Agent Your Best Agent

Watch this on-demand webinar to find out how you can use both to nurture your investment in your most valuable resource–your contact center team.

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

We use cookies to improve your browsing experience. More information. Ok