Mobile Agent is a native mobile contact center solution. It makes it possible for you to enable business continuity, accommodate work-from-home scenarios and rapidly scale your workforce to staff for unexpected contact center volumes.

Watch this on-demand demo to see how you can:

• Easily equip agents to handle inbound and outbound interactions from a smartphone, giving them freedom and flexibility to work from anywhere;
• Track performance and maintain full visibility into calls that take place on mobile devices, ensuring a consistent level of service quality;
• Better accommodate work-from-home, after-hours and part-time service or sales scenarios, so your business never misses an opportunity to engage.