Next Generation Contact Center Platform

Enterprise power, consumer simplicity

Cloud Native Architecture

Born in the cloud, Talkdesk enterprise-ready platform is inherently reliable, global, scalable and secure.
Our next-generation architecture maximizes flexibility, so you can stay agile and manage your contact center with clicks, not code.

One Platform, Endless Uses

Talkdesk provides robust functionality and 50+ out-of-the-box integrations to support a variety of business use cases, such as inside sales, customer success and support. With comprehensive historical and real-time analytics, you can easily maintain visibility across your entire business.

Guaranteed Voice Quality and Uptime

Talkdesk’s telephony infrastructure offers the industry’s leading MOS score and system reliability. Built on the latest technology, our global network is designed to minimize latency and support optimal call distribution for crystal-clear conversations.

Enterprise-Class Security

Talkdesk is committed to protecting customer data. Certified with SOC2 Type II, our solution is also GDPR compliant. We follow the standards and best practices established by international security frameworks such as ISO 27001/27002, NIST, HIPAA, PCI-DSS, and Cloud Security Alliance (CSA).

No More Forklift Upgrades

If you’re running a legacy on-prem or first generation cloud contact center, we know your pain—we’ve replaced many of them. With Talkdesk you’ll never have to stare at a seven-figure software upgrade again.
With our heavy investment in R&D, we are constantly innovating to future-proof your business. Even better, you can start replacing your legacy system at your own pace.
The best news of all? You’ll pay less for our modern contact center software than you’re paying for the maintenance on your outdated legacy system!

CPaaS Foundation

Experience the Most Innovative Cloud Contact Center Platform

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.