Make the patient experience easy with healthcare provider solutions.
Talkdesk personalizes the patient experience by providing healthcare call centers with unified patient information in one platform and the ability to proactively engage patients in their preferred channel.
Introducing Talkdesk Healthcare Experience Cloud for Providers.
Deliver connected and personalized patient journeys at scale with the industry’s end-to-end patient experience solution built and optimized for healthcare providers.
Meet rising patient expectations.
Patients are more loyal to providers who invest in patient experience.
Patients who say a single negative customer service experience will impact their loyalty to a provider.
Patients say it’s important to be able to engage providers on their channel of choice.
More patient-centric care.
Deliver a consumer-centric and personalized experience by proactively communicating with healthcare consumers on their terms.
Drive business value.
Streamline and synchronize the patient journey to ease access to care and generate greater patient lifetime value.
Put patients in context.
Give staff a unified and actionable view of every patient they engage and automate interactions with vital patient data. Integrate with EHRs (including Epic), CRMs, and other key systems of record to drive better conversations throughout the patient journey.