View, customize and share in-depth reports on a wide variety of metrics, including team and ticket status, channel and agent performance. Features include:
Measure and report on a specific set or group of KPIs and SLAs, and easily compare the evolution of performance over time.
Create custom dashboards perfectly suited to your needs. Thousands of reporting combinations are available, and more widgets are regularly added.
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.