Call Center Best Practices

18 Call Center Metrics You Need To Be Tracking Today

18 Call Center Metrics You Need To Be Tracking Today
by Chandler Galt

April 12, 2019

Call Center Best Practices

Avoiding the Perils of Call Center Metric Mismanagement

Chandler Galt

Chandler is the Head of Digital Marketing at Talkdesk. When he isn't working on the website and advertising campaigns, he loves to share contact center industry insights, trends, and best practices on the Talkdesk blog.

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