Call Center Best Practices

18 Call Center Metrics You Need To Be Tracking Today

18 Call Center Metrics You Need To Be Tracking Today
by Taylor Johnson

April 12, 2019

Call Center Best Practices

Avoiding the Perils of Call Center Metric Mismanagement

Taylor Johnson

Taylor is Associate Product Marketing Manager at Talkdesk. He lives in San Francisco and loves exploring the city looking for the best food in every neighborhood.

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